They Have Come… But Will They Stay?
Golf participation is a wonderful story right now. Up everywhere, led by segments that have traditionally not been as active in the sport. So the “hard part” has happened, so to speak. But now the critical part is at hand - retention.
We all know that it costs 7 times more to secure a new customer than to retain them. Certainly, a lot of venues are adapting their experiences to meet the varying needs of this new audience. However, the delivery of those experiences are, at least, putting a new level of strain on venue operations teams; and, at worst, disenfranchising the audience to think twice about returning. Why? Because back-end systems are antiquated or even simply missing (and managed manually).
CourseIQ can make the GM’s life so much better. While also making the patron’s experience better. The result? Incremental revenue. Operational efficiency and cost savings. Reduction in staff burnout/turnover. Better life balance. All of this without disrupting the existing platforms already in place - no complete overhaul needed.
Let CourseIQ, and The Connected Course solution, help you.
See you on the tee box (especially now that my back is coming back!)