Join The Connected Course™ Movement

Addressing The Key Challenges in Golf Venue Management

Establishing a unified operational platform across all departments.

  • Inflating Operating Costs

    Increased demand is resulting in overwhelmed systems and poor financial oversight. This results in inefficiencies and inflated operating costs due to repetitive and arbitrary administrative tasks, as well as an impacted customer experience.

    CourseIQ works to integrate systems, automate tasks, and provide insight into financial management to ensure cost-effective operation and a perfect customer experience.

  • Leaving Revenue On The Table

    Course management systems often miss out on potential revenue due to inefficient engagement with golfers and lackluster upselling strategies. Poor promotion of offers and daily engagement opportunities leave money on the table.

    CourseIQ revolutionizes this by intelligently engaging golfers and leveraging data-driven insights to optimize promotions and upselling opportunities.

  • Strained Human Capital

    Current management systems often lack the capability to intelligently communicate across different streams, resulting in inefficient daily operations and strained personnel and turnover.

    CourseIQ addresses this gap by integrating and analyzing data from all aspects of operations, unveiling patterns and trends that can be leveraged to improve efficiency, drive revenue growth, curb cost inflation and improve team retention.

Discover How CourseIQ Can Transform Your Venue

Drive Incremental Revenue & Operational Efficiency via The Connected Course™

The average course can capture 5-10% increased revenue and/or cost savings leveraging their existing platforms via The Connected Course™ from CourseIQ. This equates to hundreds of thousands of dollars, almost all of which goes to the bottom line.

At the same time, the platform can free up valuable time for the Manager to focus on future growth opportunities instead of daily reactive needs and requests.

Incremental Revenue

  • Overview: Analyze golfer performance and send SMS offers for lesson packages with a pro that focuses on specific areas for improvement.

    Potential Revenue: Increase uptake of golf lessons by offering targeted, personalized packages.

  • Overview: Send personalized SMS invitations to special events, tournaments, or themed nights based on golfer interests and previous participation.

    Potential Revenue: Increase event participation and revenue through targeted invitations.

  • Overview: Send SMS offers for turn/post-round dining specials to golfers as they near the end of their round.

    Potential Revenue: Increase restaurant sales by targeting golfers at the moment they're deciding where to eat.

  • Overview: Send SMS offers for discounted golf cart rentals to golfers with walking-only reservations as they approach their tee time.

    Potential Revenue: Increase cart rental uptake by targeting golfers who initially opted out.

  • Overview: Beyond rain gear, send SMS offers for weather-appropriate products (e.g., sunscreen on sunny days, hand warmers on cold days) based on real-time weather conditions.

    Potential Revenue: Increase sales of weather-related items by offering them when they're most needed.

  • Overview: Notify golfers via SMS about limited-time flash sales on specific pro shop items while they are on the course.

    Potential Revenue: Drive impulse purchases by offering exclusive deals at the right moment.

  • Overview: Encourage members to refer friends via SMS and offer both parties a discount or incentive when the referred friend becomes a member.

    Potential Revenue: Grow membership through a targeted referral program.

  • Overview: Analyze golfer performance data and send SMS recommendations for equipment that could improve their game, available for purchase or trial in the pro shop.

    Potential Revenue: Upsell equipment by providing personalized recommendations based on actual performance.

  • Overview: Offer customized package deals via SMS, combining golf rounds, cart rentals, pro shop discounts, and dining offers based on golfer preferences and past behavior.

    Potential Revenue: Increase overall spending by offering tailored packages that align with individual golfer interests.

  • Overview: Send SMS offers for discounted late-afternoon or twilight tee times, including optional add-ons like a post-round drink or appetizer.

    Potential Revenue: Fill unused tee times and increase food & beverage sales.

  • Overview: Send personalized SMS offers to golfers on their birthdays or anniversaries, such as a free round of golf, pro shop discount, or complimentary meal.

    Potential Revenue: Enhance customer loyalty and encourage spending on special occasions.

Operational Cost Savings

  • Overview: If bad weather forces cancellations, send SMS offers to reschedule with an added incentive, such as a free cart rental or pro shop discount.

    Efficiency Gain: Minimize lost revenue from cancellations by encouraging rescheduling.

  • Overview: Analyze booking patterns and dynamically adjust tee time intervals to optimize course flow and reduce wait times.

    Efficiency Gain: Improve golfer experience and course utilization without manual intervention.

  • Overview: Use member profiles and preferences to automate personalized experiences, such as preferred tee times, cart setup, or dietary preferences in the restaurant.

    Efficiency Gain: Enhance customer satisfaction without manual effort, encouraging loyalty.

  • Overview: Analyze historical data on bookings, weather, and events to dynamically schedule staff, ensuring optimal coverage during peak times and reducing overstaffing during slow periods.

    Efficiency Gain: Align staffing with demand to reduce labor costs and improve service.

  • Overview: Implement real-time inventory tracking and reordering based on sales trends, seasonality, and current stock levels.

    Efficiency Gain: Minimize overstock and stockouts, reducing carrying costs and lost sales.

  • Overview: Implement predictive maintenance algorithms to schedule servicing for golf carts and other equipment based on usage patterns.

    Efficiency Gain: Reduce downtime and unexpected failures by proactively maintaining equipment.

  • Overview: Utilize real-time data from groundskeepers, weather stations, and golfer feedback to dynamically report course conditions on the website or app.

    Efficiency Gain: Improve golfer satisfaction by providing accurate, real-time information on course conditions.

  • Overview: Monitor and manage energy consumption across the facility, implementing automated controls for lighting, heating, cooling, and irrigation based on usage patterns.

    Efficiency Gain: Reduce energy costs and environmental impact through intelligent automation.

  • Overview: Integrate weather forecasts and soil moisture data to automate irrigation scheduling, ensuring optimal watering without manual intervention.

    Efficiency Gain: Reduce water usage and labor costs by automating irrigation based on real-time data.

Time Savings

  • Overview: Develop a customized reporting and analytics dashboard that consolidates key metrics and insights across departments, accessible to management.

    Efficiency Gain: Streamline decision-making and alignment by providing comprehensive insights in one place.

  • Overview: Implement automated feedback collection via SMS or email post-round, with analysis and reporting to identify trends and areas for improvement.

    Efficiency Gain: Continuously improve services by systematically gathering and analyzing customer feedback.

  • Overview: Implement an integrated communication platform that allows staff across departments to communicate and coordinate in real-time.

    Efficiency Gain: Enhance collaboration and responsiveness by streamlining communication.

  • Overview: Implement a continuous feedback loop with members, soliciting input on various aspects of the facility and integrating feedback into decision-making.

    Efficiency Gain: Enhance member satisfaction and loyalty by involving them in continuous improvement efforts.

  • Overview: Use GPS data from golf carts and historical traffic patterns to optimize cart paths and reduce wear and tear on the course.

    Efficiency Gain: Extend the lifespan of cart paths and improve golfer experience through intelligent routing.

  • Overview: Create an automated system for logging and tracking lost and found items, with notifications to guests when items are located.

    Efficiency Gain: Improve guest satisfaction and reduce manual effort in managing lost and found items.

  • Overview: Track and report on community engagement and environmental impact initiatives, integrating data into marketing and member communications.

    Efficiency Gain: Enhance brand reputation and community relations by showcasing positive impact.

Reach out now and see how we can connect your course.

No disruption to operations. No disturbance to your current software partners. Seamless integration.